Agile transformation at the gas pump
Company Business: Retail Software
Company Overview
This organization is a leading software development company specializing in retail. They had a traditional project management approach and wanted to transition to an agile framework to improve efficiency, collaboration, and customer satisfaction.
The Challenge
In 2015, the client faced the challenge of transitioning their development teams to agile methodologies. The organization lacked the necessary knowledge and practices to fully embrace agile, hindering their ability to adapt to changing requirements and deliver value incrementally.
Our Approach
As an agile transformation consultant, we assessed the teams and their current practices. We provided comprehensive training to developers, emphasizing agile principles and practices. Additionally, we built team boards and dashboards to facilitate transparency and tracking of work. We served as the Scrum Master for each of the four teams initially, gradually transitioning the role to an internal resource whom we trained. We also developed a best practices wiki and a transition plan, serving as a reference even today.
Results
Over the course of two years, the agile transformation at this client proved successful. The teams became more collaborative, adaptive, and focused on delivering customer value. The transition led to improved productivity, reduced time-to-market, and enhanced customer satisfaction. The best practices wiki and transition plan we developed continue to guide the organization in its agile practices.